Therapist for High Achievers Office Policies

Payment is due at the time of your appointment. If you’re not using insurance, full payment is required, and for those with insurance, co-pays can be handled at your session. We accept cash, checks, debit cards, as well as MasterCard, Visa, and American Express. You can also use your Health Savings Account (HSA) card for payment.

Please note, there will be a $50 service fee for any failed charges.

Many health insurance plans offer out-of-network coverage for individual and couples counseling, and we’re here to help you navigate that. Upon request, I can provide a monthly billing statement (also known as a “superbill”) for you to submit to your insurance for possible reimbursement.

That said, many clients choose not to involve insurance for privacy reasons but opt to use their HSA (Health Savings Account) funds instead—HSA payments don’t typically require diagnostic information. You can often use your HSA debit or credit card for payment, but if additional paperwork is needed, I’m happy to assist.

Please keep in mind, most insurance companies require a documented mental health diagnosis in order to process claims. If you’d like to explore this further, I’m more than willing to discuss it with you.

If you decide to use out-of-network coverage, it’s essential to know the details of your policy, as our practice cannot guarantee insurance reimbursement.

To help with this process, I’ve partnered with Mentaya, a tool designed to help you save money on therapy. Feel free to use the link below to check your reimbursement eligibility. Check here: mentaya.co/b/NFLZ8pN5EXTF2CeU2dzB

We currently accept the following in-network insurance plans:

• Aetna

• United Healthcare (UHC)

• UMR (select plans)

We DO NOT accept any Managed Care Medicaid plans.

It’s important to know your insurance benefits before your appointment. If your insurance denies payment, you are responsible for covering the cost of services within 30 days of the denial. No further services will be provided until any outstanding balance is paid.

Please note that health insurance cannot be used for non-psychotherapeutic consulting or mediation services.

Services may be covered in full or in part by your health insurance or employee benefit plan. We recommend checking your coverage by asking the following questions:

• What are my mental health benefits?

• What is the coverage amount per therapy session?

• Do I have a deductible, and if so, how much is it?

• When does my deductible reset?

• Do I have a co-pay for therapy sessions, and how much is it?

• How many therapy sessions does my plan cover?

• How much does my insurance pay for an out-of-network provider?

• Is approval from my primary care physician required?

• Is authorization for treatment required?

If you have seen another therapist this year who billed your insurance, please disclose how many sessions were used before your first appointment. This applies to Medicaid, Medicare, and private insurance clients alike.

Telehealth can only be administered in the states the clinician is licensed in, which includes: Alabama, California, Florida, Nevada, and Tennessee.

Life Coaching for Mindfulness & Accountability can be administered in any state.

Please direct Florida inquiries to:

https://flhealthsource.gov/telehealth/

You have the right to receive a Good Faith Estimate outlining the cost of your medical and mental health care. In line with Section 2799B-6 of the Public Health Service Act, health care providers and facilities are required to inform individuals—who are not enrolled in an insurance plan or Federal health care program, or who are not planning to file a claim—of their right to request a Good Faith Estimate for any health care services.

This law ensures that if you’re not using insurance, you receive an estimate of the expected charges for services like psychotherapy. Keep in mind, you may save money by choosing an in-network provider.

You have the right to a Good Faith Estimate for the total expected cost of non-emergency services, including related costs such as medical tests, prescriptions, equipment, and hospital fees. Be sure to receive your Good Faith Estimate in writing at least 1 business day before your service. You can always ask for an estimate before scheduling any services.

If you receive a bill that is more than $400 higher than your Good Faith Estimate, you have the right to dispute the bill.

Keep a copy of your Good Faith Estimate for your records. For more information about your rights or questions about the Good Faith Estimate, visit www.cms.gov/nosurprises or call (800) 368-1019.